It’s been another exciting week in Evernote world! Last week we were still talking about the new Ai Powered Search and experimenting with it, this week we’re dealing with a long outage! From a high to a low. Evernote have published a pretty extensive blog post
@Jon - Thanks for your continued Evernote posts. Even if they don't talk about new features, they arev useful and informative. I seem to have been "lucky" regarding the October 4th outage - while I was aware that there were problems when I first logged in just before 9am that morning, I didn't need great use of EN until later in the day, and then things seemed like normal.
Over the last 3 weeks or so, it's felt that EN has performed well - good response time, syncing correctly, etc. So I'm staying with EN as my "second brain".
Will need to experiment with the AI search - my tendency is to focus on keywords rather than clever enquiries; I do think it will reduce my use of the filters option, but we'll see.
Thanks. I was the same as you regarding keywords and Ai search. I've found its more useful when looking for answers to questions. I still use regular search a lot.
LOL "Better comms" 🤣 There wasn't any comms whatsoever so it would be difficult to have worse comms. I've been an Evernote user for a long time and I cannot remember a period of outage such as this so they are very rare and I personally don't mind so long as they are open and giving regular updates. This week's lack of updates was unacceptable in my opinion. They have to do better in this area going forward.
I know. I've been there. You spend so much time trying to figure out what's wrong and you're always sure you can fix it quickly that comms take a back seat. If there is a next time I think it will be better.
Friday morning, USA, and I’m now at 24 hours of no Evernote app functionality. I could get in on Web Browser version on Windows 10 PC yesterday, but iPad and cell phone non-functional. Evernote message today on their Help site is that Evernote is unavailable. Very concerning. Glad you follow these scenarios.
@Jon - Thanks for your continued Evernote posts. Even if they don't talk about new features, they arev useful and informative. I seem to have been "lucky" regarding the October 4th outage - while I was aware that there were problems when I first logged in just before 9am that morning, I didn't need great use of EN until later in the day, and then things seemed like normal.
Over the last 3 weeks or so, it's felt that EN has performed well - good response time, syncing correctly, etc. So I'm staying with EN as my "second brain".
Will need to experiment with the AI search - my tendency is to focus on keywords rather than clever enquiries; I do think it will reduce my use of the filters option, but we'll see.
Thanks. I was the same as you regarding keywords and Ai search. I've found its more useful when looking for answers to questions. I still use regular search a lot.
LOL "Better comms" 🤣 There wasn't any comms whatsoever so it would be difficult to have worse comms. I've been an Evernote user for a long time and I cannot remember a period of outage such as this so they are very rare and I personally don't mind so long as they are open and giving regular updates. This week's lack of updates was unacceptable in my opinion. They have to do better in this area going forward.
I know. I've been there. You spend so much time trying to figure out what's wrong and you're always sure you can fix it quickly that comms take a back seat. If there is a next time I think it will be better.
Thanks for all your help! It is much appreciated.
Friday morning, USA, and I’m now at 24 hours of no Evernote app functionality. I could get in on Web Browser version on Windows 10 PC yesterday, but iPad and cell phone non-functional. Evernote message today on their Help site is that Evernote is unavailable. Very concerning. Glad you follow these scenarios.
That's not normal. Try a reboot to see if that helps. If you can't login to support here's the guest link: https://help.evernote.com/hc/en-us/requests/new?guest=true
Select Account and Can't Login and three boxes will show with the 3rd one being submit a ticket.